Computer donation questions
Can't find your answer? Contact our donor team.
What we accept
Laptops, desktops, Macs, tablets, phones, monitors, servers, network gear, parts and more. We review every item case by case.
Possibly. Describe the problem on the form and add a photo, and we'll let you know.
No. We can't accept CRT monitors.
We can't promise acceptance before review. We look at each donation and reply with next steps.
It helps, but it isn't required. Wrap it separately so it doesn't scratch the device.
There is no fixed cutoff. We review each device by its model and condition. Older devices can still provide parts.
Yes, case by case. See every device we consider on the How to donate page.
Please remove it from your Apple or Google account first. A device with Activation Lock or Factory Reset Protection on can't be reused.
Shipping and pickup
We send the address after your form is reviewed and approved. Please don't ship anything before you hear from us.
Donors ship at their own cost. Shipping is sometimes reimbursed; ask when we review your donation.
Only bulk donations are picked up, and bulk pickup is available in all states.
No. We don't have drop-off locations.
We focus on the U.S. Outside the U.S., we review donations case by case.
We send packing instructions after approval. Our packing checklist covers laptops, desktops, monitors and tablets.
Yes, if each one is wrapped on its own with padding.
We reply by email with next steps after we review your form.
Your data
Every device is wiped with Acronis before it's reused. We still recommend backing up and resetting it yourself first.
Businesses can request a certificate of data destruction.
Yes. Note it on the form.
We use Acronis to wipe every drive before a device is reused.
It is very rare. A drive that can't be wiped is never reused. It goes with the equipment we can't reuse and is recycled.
We responsibly dispose of electronic waste through standard recycling and processing procedures, which are then handled by downstream facilities that process any e-waste material.
Yes. Back up, sign out of your accounts and reset it. Our free guides cover Windows, Mac, Chromebook, iPhone, iPad and Android.
Many devices can still be reset. See our forgot password guide.
Taxes and receipts
Computers with Causes is a program of Giving Center, a 501(c)(3) nonprofit. If you itemize, you may be able to deduct fair market value. Ask your tax preparer what applies to you.
You do. We don't appraise items or promise a deduction amount.
Unreimbursed shipping costs may be deductible. Ask your tax preparer.
Not under the new deduction for non-itemizers, which covers cash gifts only. Donated equipment is deductible only if you itemize.
No. That form is only for cars, boats and airplanes. You'll get a written acknowledgment instead.
If you deduct more than $500 for an item or group of similar items, yes. Our tax guide explains the details.
Getting a computer
See How to apply on our application page. Requests aren't taken through the donation form or the donor line.